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| Vendor: | CIW |
|---|---|
| Exam Code: | 1D0-623 |
| Exam Name: | Social Media Strategist |
| Exam Questions: | 55 |
| Last Updated: | February 27, 2026 |
| Related Certifications: | CIW Social Media Strategist |
| Exam Tags: |
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Sarah works for a company that sells professional-wear clothing for women both online and in select retail stores She is conducting a SWOT analysis of the company's social media plan. Which of the following should she have completed first?
Before conducting a SWOT analysis of the company's social media plan, Sarah should first complete a social media audit and establish a list of social media goals. A social media audit provides a comprehensive review of the current social media efforts, identifying what is working and what is not. It involves analyzing the performance of social media channels, content, and engagement. Establishing social media goals helps to define what the company aims to achieve through its social media presence. These foundational steps provide the necessary context and benchmarks needed to accurately assess strengths, weaknesses, opportunities, and threats in the SWOT analysis.
Jared has been assigned to review the company's social media policies and determine what changes should be considered for modification. As the review the ethical guidelines he identifies that he code of conduct section needs modification regarding employee's personal social media usage guidelines. Why is it important to include personal social media usage guidelines?
Including guidelines for personal social media usage in the company's code of conduct is important because employees' online behavior can affect the company's public image. Inappropriate or unprofessional posts can reflect poorly on the organization, potentially damaging its reputation. Clear guidelines help employees understand the boundaries of acceptable behavior online, protecting both their personal and the company's professional image. This is essential for maintaining a positive brand reputation and preventing PR crises.
'Why Your Company Needs a Social Media Policy,' SHRM.
'How to Create a Social Media Policy for Your Company,' Sprout Social.
A company specialization in Europe river cruises wants to expand its business to ocean cruises. It has a growing base of followers on popular social media platforms. Which social media tool can they use to attract new followers who are interested in ocean cruising?
To attract new followers interested in ocean cruising, the company specializing in river cruises should use paid advertising on social media. Paid advertising allows for precise targeting based on demographics, interests, and behaviors, making it possible to reach a new audience specifically interested in ocean cruises. This approach can quickly expand their follower base and generate leads. Banner advertising is more static and less targeted, organic advertising relies on existing followers to spread the word, and viral advertising is unpredictable and cannot be relied upon as a primary strategy. Paid advertising offers control and scalability, essential for targeted expansion.
A fitness gym club has spent a significant amount of time and money building an online presence in social medi
a. They have built pages on several platforms, gathered an audience and post content regularly. How can the club ensure they are staying on top of rapidly changing trends in social media?
To stay on top of rapidly changing trends in social media, it is crucial for the fitness gym club to regularly review and update their strategies based on the latest trends and best practices. Scheduling quarterly or semi-annual reviews allows the club to systematically assess what is happening in the social media landscape, identify new opportunities, and adjust their approach accordingly. This proactive method ensures that the club remains relevant and can adapt to the dynamic nature of social media. While analytic data, live streaming, and outsourcing customer communications are valuable strategies, regular trend reviews provide a comprehensive approach to staying current.
Alice works in social media marketing for an established online shoe company. The company uses many simultaneous social media campaigns to encourage current and potential customers to purchase the latest fashion trends During which stage of these social media campaigns should Alice define her audience's positions in the social media funnel?
Defining the audience's positions in the social media funnel during the planning stage is crucial for the success of social media campaigns. This step involves identifying target audience segments, understanding their behaviors and preferences, and mapping out their journey from awareness to conversion. By doing so, Alice can create tailored content and engagement strategies that effectively address the needs and motivations of each segment at different stages of the funnel, ensuring a more focused and effective campaign.
'How to Build a Social Media Marketing Funnel That Converts,' Hootsuite Blog.
'The Social Media Marketing Funnel Explained,' Sprout Social.
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