Cisco 700-805 Exam Dumps

Get All Cisco Renewals Manager Exam Questions with Validated Answers

700-805 Pack
Vendor: Cisco
Exam Code: 700-805
Exam Name: Cisco Renewals Manager
Exam Questions: 52
Last Updated: February 22, 2026
Related Certifications: Channel Partner Program, Digital Transformation Specialist
Exam Tags: Specialization
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Free Cisco 700-805 Exam Actual Questions

Question No. 1

Which statement best summarizes the intended outcome of the Success Plan?

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Correct Answer: A

the Success Plan is:

A document that outlines the customer's goals, challenges, desired outcomes, and success metrics

A collaborative effort between Cisco, partners, and customers to align on the customer's vision and strategy

A roadmap that guides the customer through the lifecycle stages of plan, build, adopt, and renew

A development of a customer-centric view for achieving value from their portfolio


Question No. 2

Which statement best describes an Ask the Expert session?

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Correct Answer: C

Question No. 3

When renewing a contract with a customer, which action is important?

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Correct Answer: B

When renewing a contract with a customer, it is important to validate their business needs and ensure that the current solution is still meeting their expectations and goals. By validating their business needs, you can demonstrate your understanding of their situation, identify any gaps or challenges they are facing, and propose any improvements or enhancements that can add value to their experience.Validating their business needs can also help you build trust and loyalty with the customer, as well as uncover any opportunities for upselling or cross-selling additional products or services that can benefit them.


Question No. 4

Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?

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Correct Answer: A

This case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome. A low adoption rate indicates that the customer is not fully utilizing the solution or deriving the expected value from it. This can lead to dissatisfaction, reduced engagement, and increased likelihood of churn. A mitigation analysis can help identify the root causes of the low adoption rate, such as lack of training, technical issues, poor fit, or misalignment of expectations. Based on the analysis, a mitigation plan can be developed and implemented to address the issues and increase the adoption rate. For example, the plan could include providing more support, education, or guidance to the customer, resolving any bugs or glitches, customizing or adjusting the solution to better suit their needs, or redefining the success criteria and metrics.A mitigation analysis and plan can help improve the customer's satisfaction, retention, and loyalty, as well as increase the chances of a successful renewal.


Question No. 5

Which area of the Success Plan is the Renewal Manager responsible?

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Correct Answer: B

The area of the Success Plan that the Renewal Manager is responsible for is Solution Renewal. The Success Plan is a document that captures the account team's strategy and actions to achieve customer success. It defines the customer's desired outcomes, identifies the potential barriers and risks, outlines the key milestones and deliverables, and assigns roles and responsibilities to the account team members. The Solution Renewal area of the Success Plan covers the activities related to renewing the customer's contract, such as reviewing the current solution, assessing the customer's satisfaction and value realization, proposing any improvements or enhancements, negotiating the terms and conditions, and executing the renewal agreement.The Renewal Manager is in charge of leading and managing the Solution Renewal area of the Success Plan, as well as collaborating with other account team members, such as Customer Success Managers, Account Executives, or Sales Engineers.


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