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| Vendor: | CIPS |
|---|---|
| Exam Code: | L3M4 |
| Exam Name: | Team Dynamics and Change |
| Exam Questions: | 90 |
| Last Updated: | August 20, 2026 |
| Related Certifications: | Level 3 Advanced Certificate in Procurement and Supply Operations |
| Exam Tags: |
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Which two of the following could not be classified as internal triggers for change? A change of:
Both a major customer changes and legislation changes cannot be seen as being internal - they are clearly external. Leadership is obviously internal, and profitability is in theory at least, largely de-termined by management.
Which of the following departments would be both internal customers and internal suppliers of an organisational procurement function? Select all that apply.
All options apply.
All of the named departments will both take and provide services from / to the procurement func-tion.
Which two of the following actions are most likely to be carried out by the supplier?
Deliver and submit invoice.
Expediting and inspecting the goods, once delivered, would be tasks for the buyer - not always necessary, depending on circumstances, and depending on the quality of the supplier's operations.
According to CIPS, which of the following are not internal stakeholders? Select one.
According to CIPS, shareholders are not internal stakeholders. They are 'connected' stakeholders.
In many small or family businesses, the shareholders will be the managers of the business.
'A person who sees the big picture. Thinks accurately and carefully. May lack energy and the ability to inspire others'.
Which one Belbin's team roles is being described here?
Monitor / evaluator.
Please see your textbook for descriptions of all nine roles.
Security & Privacy
Satisfied Customers
Committed Service
Money Back Guranteed