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| Vendor: | CIPS |
|---|---|
| Exam Code: | L3M4 |
| Exam Name: | Team Dynamics and Change |
| Exam Questions: | 90 |
| Last Updated: | January 7, 2026 |
| Related Certifications: | Level 3 Advanced Certificate in Procurement and Supply Operations |
| Exam Tags: |
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Peter Scholtes developed a matrix which looks at the relationship between how much a leader is perceived to care, and how competent the leader is perceived to be. This matrix is often called the 'trust matrix'.
Based on Scholte's Trust matrix, which of the following terms would apply to a leader that the team thinks cares a lot, and is also very capable?
This is regarded as the most effective place to be on the matrix, and it is labelled 'trust'.
In other words, the team trusts the leader a great deal because the leader is both competent and cares.
According to CIPS, procurement and supply management for CIPS members is a(n) (choose best fit):
CIPS regards procurement as a profession, and encourages members to describe it in that way.
Procurement should be regarded as a profession in the same way that lawyers and accountants are regarded as professionals.
Which two of the following are personality traits?
Honesty and social skills; the other options might be described as skills or experience.
An employee responsible for managing both warehousing and transport in an organisation would best be described as a:
Logistics essentially being about the storage and transportation of goods.
The QUESTION NO : requires an answer at managerial level.
A functional organisation structure can lead to a 'xxxx' effect whereby employees do not communi-cate effectively horizontally across the structure with each other. Choose one to replace 'xxxx'.
It's a 'silo effect'. Essentially this is about 'walls' being unintentionally created between functions of the organisation. Silos in the original sense are used for storing grain (tall thin buildings, common in the American mid-West); more recently for storing military missiles.
In the organisation this lack of ease in communicating can dent the performance of the organisation.
The other answers offered are irrelevant with Oreo being a type of 'much loved' American biscuit.
So anyway, 'silo'.
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