Certinia PSA-Sysadmin Exam Dumps

Actuals in PSA are the result of calculations run on transactions that occur in business records. They track incremental changes over time and include the following components:

Bookings:

Represents confirmed revenue commitments from customers.

Billings:

Revenue that has been invoiced to customers.

Revenue:

Recognized income earned from services delivered.

Costs:

Expenses incurred in delivering services (e.g., employee salaries, subcontractor fees).

Margin:

The difference between Revenue and Costs, indicating project profitability.

Certinia PSA Actuals Processing Guide

PSA Data Dictionary and System Administration Guide

Understanding Backlog Scheduling in PSA:

Backlog refers to the revenue from future scheduled assignments and milestones.

Scheduled backlog includes revenue from scheduled assignments and milestones.

Unscheduled backlog is the total expected revenue minus actual billings and scheduled revenue.

Options Analysis:

Option A: 'On the Region, click on Calculate Backlog. Fill out the fields, and click Calculate.' This is for manual backlog calculation, not scheduling.

Option B: 'From the PSA Administration tab, click on Schedule Backlog Calculation.' Correct! This allows automated backlog calculations at regular intervals.

Option C: 'From the Developer Console, run a script to Calculate Backlog.' While possible, this is not best practice for system administrators.

Steps to Schedule Backlog Calculation:

Open PSA Administration Tab.

Locate Schedule Backlog Calculation.

Set up parameters, including time period types (Month, Quarter, Year, Perpetual).

Configure the job to run automatically at a defined interval (e.g., weekly).

Validate execution via Salesforce Scheduled Jobs.

PSA Sys Admin Essentials Student Guide.

The Time Entry Permission Control determines who can create and submit timecards in PSA.

Primary Function:

Grants users the ability to enter time on behalf of another user.

Typically assigned to managers or team leads who report time for their teams.

Why This is Important:

Some organizations require managers or admins to log time entries when team members forget.

Ensures accurate utilization tracking and reporting.

Incorrect Answer Explanation:

A . It allows users to create a timecard for themselves Incorrect

This is default behavior; users do not need a special permission for this.

C . It allows users to create a timecard for specific projects Incorrect

Time Entry permission is not project-specific but rather user-specific.

PSA System Administration Guide

Why is Utilization Reporting Showing Inflated Hours?

Inflated utilization hours often occur when the report aggregates hours incorrectly.

Cause 1: Report Not Grouped by Resource (Correct - Option B)

If the Resource grouping is missing, billable, calendar, and credited hours might be summed multiple times.

Solution: Edit the report and add 'Resource' as a grouping field.

Cause 2: Incorrect Time Period Type Filter (Correct - Option C)

Utilization calculations are based on specific time period types (month, quarter, year).

If a report is missing the correct filter, hours might be duplicated across different time periods.

Solution: Apply a filter for the correct 'Time Period Type' (e.g., Month, Quarter, or Year).

Why Not the 'End Date' Filter? (Option A Incorrect)

The End Date filter controls the date range but does not impact hour duplication.

PSA Sys Admin Essentials Student Guide Fall 20 (2).pdf, Pages 113-116.

Certinia PSA has custom settings that can be applied at different levels: globally, at the profile level, or at the user level. Among the given options:

Search Resources Global -- This is a global setting and is not specific to an individual user.

Timecard Entry UI Personal -- This setting can be specific to a user. It allows users to customize their timecard entry UI, such as setting default values, modifying the number of rows displayed, or defining how time entry should behave.

Assignment Settings -- This setting applies to assignments and resource management at a broader level, not specific to an individual user.

Since Timecard Entry UI Personal is user-specific, the correct answer is B. Timecard Entry UI Personal.

PSA Sys Admin Essentials Student Guide Fall 20

PSA Data Dictionary Spring 2023