BCS PC-BA-FBA-20 Exam Dumps

Get All BCS Foundation Certificate in Business Analysis V4.0 Exam Questions with Validated Answers

PC-BA-FBA-20 Pack
Vendor: BCS
Exam Code: PC-BA-FBA-20
Exam Name: BCS Foundation Certificate in Business Analysis V4.0
Exam Questions: 80
Last Updated: January 8, 2026
Related Certifications: Business Analysis
Exam Tags: BCS Business Analysis Foundational level Business AnalystsBusiness Managers
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Free BCS PC-BA-FBA-20 Exam Actual Questions

Question No. 1

Which is the first step in the gap analysis process?

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Correct Answer: C

Gap analysis is a technique for comparing the current state of the business ('As Is') with the desired future state ('To Be') to identify what is missing and what needs to change. The logical first step is to establish the current starting point. Therefore, the process begins by:

Assemble representations of existing situation (The 'As Is' model). This involves investigating and documenting the current processes, organisation, people, information, and technology (POPIT).

Assemble representations of target or desired situation (The 'To Be' model).

Identify gaps to be addressed (The difference between As Is and To Be).

Consider possible actions to address the gaps (Developing the recommendations).

(Reference: BCS Business Analysis Practice -- Gap Analysis)

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Question No. 2

The horizontal bar of the T-shaped professional describes what?

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Correct Answer: D

The T-shaped professional model is used in business analysis to describe the ideal mix of skills and knowledge. The 'T' shape consists of a vertical bar and a horizontal bar. The vertical bar represents the deep and specific domain knowledge or core expertise (e.g., business analysis techniques, specific industry knowledge). The horizontal bar (the top of the 'T') represents the multi-disciplinary breadth of skill and knowledge that an individual can apply to various situations. This breadth includes soft skills like communication, facilitation, leadership, and a broad understanding of different business areas (like finance, operations, IT, and strategy). It is this breadth that allows the business analyst to collaborate effectively across different teams and disciplines, understand the context of the change, and recommend truly holistic solutions.

(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice -- Competencies of a Business Analyst)


Question No. 3

In which section of a requirements document would technical requirements be recorded?

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Correct Answer: D

The Requirements Catalogue (or the Requirements Specification section) is the comprehensive, organised list of all types of requirements. Technical Requirements are the non-functional constraints placed on the solution's design or build (e.g., specific hardware, operating system compatibility, integration protocols). While these inform other models, they are typically documented and tracked with other requirements (Functional and Non-functional) in the master Requirements Catalogue, often within the Non-functional or System Requirements section of the catalogue structure. Options A, B, and C are supporting documents or models, not the primary repository for a list of technical requirements.

(Reference: BCS Requirements Engineering -- Requirements Catalogue Structure)


Question No. 4

A business analyst is reviewing the stakeholder management strategy for a high profile Human Resources (HR) project Following an organisational restructure, Harvey's role has changed from Director of Operations to Director of HR and he has inherited sponsorship of the project Harvey was previously involved in the project, but had little interest because his focus was on the Operational Projects that he sponsored.

Which of the following sets of stakeholder management strategies represent appropriate approaches for Harvey; firstly, for when the project started and secondly now that his role has changed?

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Correct Answer: C

To determine the appropriate stakeholder management strategies for Harvey, we need to analyze his role and level of interest at two points in time:

When the project started: Harvey was the Director of Operations and had little interest in the HR project because his focus was on operational projects.

Now that his role has changed: As the Director of HR, Harvey has inherited sponsorship of the HR project, making him a key stakeholder with high interest and influence.

Stakeholder Management Strategies:

Watch: This strategy is used for stakeholders with low interest and low influence. It involves monitoring their behavior without actively engaging them.

Constant active management: This strategy is used for stakeholders with high interest and high influence. It involves frequent communication and collaboration to ensure their needs and expectations are met.

Evaluation of Each Option:

A . Keep informed; Constant active management: 'Keep informed' is appropriate for stakeholders with moderate interest but does not align with Harvey's initial lack of interest. Conclusion: This is not correct .

B . Ignore, Constant active management: Ignoring a stakeholder is inappropriate, especially for someone in a senior leadership role like Harvey. Conclusion: This is not correct .

C . Watch, Constant active management:

Initially, Harvey had low interest and low influence on the HR project, making 'watch' an appropriate strategy.

After becoming the Director of HR and inheriting sponsorship, Harvey now requires 'constant active management' due to his high interest and influence. Conclusion: This is the correct answer .

D . Constant active management, keep informed: This reverses the order of strategies and does not align with Harvey's initial lack of interest. Conclusion: This is not correct .


Question No. 5

Which of the following requirement categories would be found in a requirements catalogue?

a) Functional.

b) Non-functional.

c) General

d) Technical

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Correct Answer: D

A Requirements Catalogue (or Requirements Specification) serves as the central repository for all documented requirements for a solution. BCS guidance categorises requirements hierarchically. At the highest level are the Business Requirements (often called General Requirements (c) and Technical Requirements (d)). These constrain the lower-level Solution Requirements, which consist of Functional Requirements (a) (what the system must do) and Non-functional Requirements (b) (quality attributes like performance, security, and usability). Since the catalogue aims to provide a complete picture of the business need and the proposed solution's capabilities, it must contain all four categories: Functional, Non-functional, General (Business), and Technical requirements.

(Reference: BCS Requirements Engineering -- Requirements Categorisation and Documentation)


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