BCS PC-BA-FBA-20 Exam Dumps

Get All BCS Foundation Certificate in Business Analysis V4.1 Exam Questions with Validated Answers

PC-BA-FBA-20 Pack
Vendor: BCS
Exam Code: PC-BA-FBA-20
Exam Name: BCS Foundation Certificate in Business Analysis V4.1
Exam Questions: 105
Last Updated: October 8, 2026
Related Certifications: Business Analysis
Exam Tags: BCS Business Analysis Foundational level Business AnalystsBusiness Managers
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Free BCS PC-BA-FBA-20 Exam Actual Questions

Question No. 1

Which of the following elements of a use case diagram is used to indicate those who expect to receive a service from the system?

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Correct Answer: A

A use case diagram is a visual representation of how users (or systems) interact with a system to achieve specific goals. Actors represent the entities (e.g., users or external systems) that expect to receive services from the system.

Key Elements of a Use Case Diagram:

Actors: Represent individuals or systems that interact with the system to achieve a goal.

System Boundaries: Define the scope of the system being modeled.

Users: While 'users' may seem similar to actors, the term 'actors' is the correct technical term in use case diagrams.

Entities: Entities typically refer to data objects or components, not those receiving services.

Evaluation of Each Option:

A. Actors: Actors are the correct element used to indicate those who expect to receive a service from the system. Conclusion: This is correct .

B. System boundaries: System boundaries define the scope of the system but do not represent those receiving services. Conclusion: This is not correct .

C. Users: While users may interact with the system, the correct term in use case diagrams is 'actors.' Conclusion: This is not correct .

D. Entities: Entities represent data objects or components, not those receiving services. Conclusion: This is not correct .


Question No. 2

When used for business analysis, what does a process model show?

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Correct Answer: A

A process model is a visual representation of a business process or workflow, showing how activities are performed and how they relate to one another. It is commonly used in business analysis to understand, analyze, and improve processes.

Key Characteristics of a Process Model:

Graphical Representation: Process models visually depict workflows and subprocesses, making them easier to understand.

Cost Differences: Cost analysis is not the primary purpose of a process model.

Job Descriptions: Process models focus on workflows, not individual job roles.

Software Features: Informal descriptions of software features are unrelated to process modeling.

Evaluation of Each Option:

A. A graphical representation of a business process or workflow and its related sub-processes: This accurately describes the purpose and nature of a process model. Conclusion: This is correct .

B. The cost differences between how a customer currently does something and how they would like to do something: Cost differences are analyzed separately and are not part of process modeling. Conclusion: This is not correct .

C. The detailed job description of the work to be performed by an individual: Job descriptions are documented separately and are not part of process modeling. Conclusion: This is not correct .

D. An informal, detailed, description of a software system feature derived from an end user's perspective: This describes user stories or feature descriptions, not process models. Conclusion: This is not correct .


Question No. 3

Which lifecycle accepts and expects changes during requirements so would cope well with a rapid pace of change?

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Correct Answer: A

The Iterative (or Agile) lifecycle model is specifically designed to deal with changing requirements and a rapid pace of change. Unlike linear models like Waterfall or the V model, which expect requirements to be fixed early, the iterative model delivers the solution in a series of repeated cycles (iterations/sprints). This approach embraces the reality that requirements will change as stakeholders learn more about the evolving product and the business environment shifts. It explicitly incorporates frequent feedback loops and allows for the adaptation of requirements throughout the project, making it the most flexible and suitable model for unstable or complex environments.

(Reference: BCS Requirements Engineering -- Lifecycle Models, Agile/Iterative)


Question No. 4

In requirements management, what is change control?

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Correct Answer: B

Change control is a critical aspect of requirements management in business analysis. It ensures that changes to requirements are systematically evaluated, approved, and implemented without negatively impacting the project.

Key Considerations:

Change Control Definition: Change control is a formal process used to manage modifications to requirements, ensuring that changes are necessary, feasible, and aligned with project goals.

Preventing Changes: Change control does not prevent changes but ensures they are managed appropriately.

Tracing Requirements: Tracing requirements involves tracking their origin and impact, which is separate from managing changes.

Evaluation of Each Option:

A . A process to control version numbering: Version numbering is a documentation practice, not the purpose of change control. Conclusion: This is not correct .

B . A process to manage changes to requirements: This accurately describes change control as a structured approach to handling modifications to requirements. Conclusion: This is correct .

C . A process to ensure that changes cannot be made: Change control does not block changes but ensures they are managed effectively. Conclusion: This is not correct .

D . A process to trace requirements: Tracing requirements is a related but distinct activity focused on linking requirements to their source and impact. Conclusion: This is not correct .


Question No. 5

The project sponsor is responsible for which of the following?

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Correct Answer: D

The project sponsor owns the business justification for the change and is accountable for ensuring that the initiative delivers the intended business value. The sponsor champions the change, secures funding, provides strategic direction, resolves high-level issues, and remains focused on benefits realisation. Scheduling tasks, monitoring task progress, managing slippage, and controlling delivery against time and budget are mainly project management responsibilities. A project manager manages the delivery plan; the sponsor is concerned with whether the change produces the expected business benefits. The business case normally defines those benefits, and the sponsor is responsible for ensuring they are achieved or appropriately managed. Therefore, the sponsor's responsibility is best represented by delivering the specific and agreed business benefits predicted in the business case.


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