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Get All BCS Practitioner Certificate in Modelling Business Processes Exam Questions with Validated Answers
| Vendor: | BCS |
|---|---|
| Exam Code: | MBP18 |
| Exam Name: | BCS Practitioner Certificate in Modelling Business Processes |
| Exam Questions: | 40 |
| Last Updated: | August 22, 2026 |
| Related Certifications: | Business Analysis |
| Exam Tags: | BCS Business Analysis |
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Some airlines have introduced new routes from an airport and the number of passengers has risen by 20% in the last 3 weeks. This number is expected to further increase as competition is forcing fares down
Airport management is anticipating issues within the terminal as the number of passengers increases. There have been several meetings and it has been decided that the current passenger approach is still suitable, although it will take on more staff to work in both departures (particularly at check out and security) and in arrivals (particularly in baggage handling)
What performance issue is this MOST likely to address?
A sports club rents out its playing field, the name tor this business process is 'book playing field'. If the playing field is available, the booking is accepted and the following steps are immediately undertaken by a staff member
1. Details of the booking are recorded on the club's computer system;
2. A new hooking record is created (manual record).
3. The amount of the deposit taken is recorded on the booking record (manual record);
4. The staff member records the booking on a planning chart (manual record),
5. An electronic booking confirmation is automatically sent to the customer,
6. A copy of the booking record is sent to the club manager (manual record)
How SHOULD these steps be reflected on the swimlane for the business process 'book playing field?
LIoyd works as a counter supervisor in the local branch of a national bank. LIoyd is responsible for ensuring that the back's cash machine has sufficient money.
The money for the cash machine has to be from the back's cash processing center, which supplies new and good quality banknotes. The cash machines can be topped-up with cash from the tills, but the poorer quality banknotes often cause the cash machine to jam.
LIoyd has the check the machine's cash levels and place an order for new notes by 3pm for delivery the following working day.
Which is the BEST performance measure for the task Maintain cash machine level's?
WALL Ltd is expanding through new product innovation and competitor acquisition. The business administrator support unit of WALL Ltd has implemented updates to handle increased load on the payroll caused by this expansion of the business, Payroll is a critical business application. The following business scenarios are being considered:
a) Production of the payroll summary on completion of pay calculation.
b) Taking new employees into the payroll after a business acquisition.
c) Responding to local employment regulations.
d) Introduction to local employment regulations.
e) Introduction of new payment terms and condition.
Entry of absence information approved by HR.
Which of these business scenarios will MOST LIKELY give an indication of how well the updated payroll is performing?
Which of the fallowing statements concerning an internal process performance measure is INCORRECT?
Security & Privacy
Satisfied Customers
Committed Service
Money Back Guranteed