BCS MBP18 Exam Dumps

Get All BCS Practitioner Certificate in Modelling Business Processes Exam Questions with Validated Answers

MBP18 Pack
Vendor: BCS
Exam Code: MBP18
Exam Name: BCS Practitioner Certificate in Modelling Business Processes
Exam Questions: 40
Last Updated: October 9, 2026
Related Certifications: Business Analysis
Exam Tags: BCS Business Analysis
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Free BCS MBP18 Exam Actual Questions

Question No. 1

When ordering goods from an online shop, a customer is given a choice of delivery methods. If the customer lives within certain qualifying locations, they can select same day delivery for an extra cost.

Request of location the customer can choose to have their order delivered to their home for a change of 2 select a weekend delivery to their home for 6, or choose to have their order delivered to a local store to collect, which is free.

Purchase of large products are dealt with by a separate delivery service, so customer are contacted once their order has been placed to arrange special delivery.

What are the input for the task select delivery type?

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Correct Answer: D

Question No. 2

A business analyst has documented the following description for the task 'Mark Script

1. Do Mark Script

2. Assessor enters student-id

3. IF system finds student-id

4. THEN display student details

5. ELSE return to step 3 (re-enter student-id)

6. Download script

7. ENDIF

8. Mark script

9. IF student fails

10. THEN write feedback comments about the script

11. ENDIF

12. Indicate that script is fully marked

13. System transfers marker fee amount to assessor's account

14. ENDDO- end of the mark script task

If an activity diagram is drawn for this task, how many flows will there be to the final c1ompletion (Shown as a bull's eye) of the diagram?

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Correct Answer: D

Question No. 3

What is NOT clear from the following fragment of a business process model?

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Correct Answer: D

Question No. 4

The CC call center handles telephone enquiries for six logistic and haulage companies. These enquiries range from the potential placement of business contracts through to complaints from individual customers.

The contractual arrangement between CCC and each company stipulates how quickly the phone should the answered (defined as a maximum number of rings) and the maximum number of calls the center will take each hour for the company. CCC also monitors the duration of calls, the actual number of calls per hour answered by each operator and how many calls to be escalated to the next level of support.

Which of the following includes an internal and external performance measure?

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Correct Answer: D

Question No. 5

A company's electronic content management system was implemented last year, a business analyst has now been brought in to assess the business benefits of the system.

The analyst learnt that the project's business case was primarily built around the efficiency that paperless order processing would bring and that the project went well, but the expected business benefit have not all been realized. In the course of an investigation, it was found that the sales team are continuing to out hard copies of customer order.

Which element of POPIT did the project not fully consider?

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Correct Answer: D

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