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Get All BCS Practitioner Certificate in Modelling Business Processes Exam Questions with Validated Answers
| Vendor: | BCS |
|---|---|
| Exam Code: | MBP18 |
| Exam Name: | BCS Practitioner Certificate in Modelling Business Processes |
| Exam Questions: | 40 |
| Last Updated: | February 7, 2026 |
| Related Certifications: | Business Analysis |
| Exam Tags: | BCS Business Analysis |
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A business analyst has suggested that a process map should be built by first examining the product and services the organization provides. Before considering what process are needed to deliver these products and services.
Which model would support this approach to building a process map?
Freddie's Sandwich Shop makes sandwiches to order, using the finest locally sourced ingredients. Freddie gets his bread from Country Bakes and the fillings for his sandwiches from Belle View Farms. Freddie's local approach has proved popular and many people now get their lunch from his shop. rather than from a branch of Wholegram Foods, which used to be the town's most popular sandwich shop.
Freddie is expanding his business to provide catering for local organisations and has just won a contract to provide sandwich lunches for UK Systems Limited, the local headquarters of a highly successful computer company. However, Freddie is worried about the poor wheat harvest and the effect this might have on the cost of his bread. He has also heard that UK Systems Limited has lost a valuable contract to an overseas competitor
In Harmon's organisational model, which of the following would provide inputs to internal processes?
Below is a business process model for a goods ordering process:

What error has been made in this diagram?
Thomas is the secretary to the management board of a large oil company. He is preparing the papers and chasing up the actions from the last board meeting. Board meetings take place quarterly and always include the collation of monthly sales performance figures, an overview of operating costs and a review of market conditions.
As Thomas is pulling the sales figures together, he receives a phone call from the finance director who tells him that recent government changes to the export tax rate will mean that operating costs will need to be amended before they are presented to the board
Which type(s) of business event is/are NOT present in this scenario?
A sports club rents out its playing field, the name tor this business process is 'book playing field'. If the playing field is available, the booking is accepted and the following steps are immediately undertaken by a staff member
1. Details of the booking are recorded on the club's computer system;
2. A new hooking record is created (manual record).
3. The amount of the deposit taken is recorded on the booking record (manual record);
4. The staff member records the booking on a planning chart (manual record),
5. An electronic booking confirmation is automatically sent to the customer,
6. A copy of the booking record is sent to the club manager (manual record)
How SHOULD these steps be reflected on the swimlane for the business process 'book playing field?
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