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| Vendor: | Apple |
|---|---|
| Exam Code: | DEP-2025 |
| Exam Name: | Apple Deployment and Management Exam |
| Exam Questions: | 269 |
| Last Updated: | November 20, 2025 |
| Related Certifications: | Apple Certified IT Professional |
| Exam Tags: | Intermediate Level Apple IT Administrators and IT Deployment Professionals |
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What can you include when you use Return to Service?
The Return to Service workflow is designed for quickly redeploying supervised devices without IT staff manually setting them up. Apple notes that when initiating Return to Service with the EraseDevice command, administrators can optionally include items such as a Wi-Fi profile. This ensures that the freshly erased device reconnects to the organization's network automatically, allowing enrollment and setup to proceed without user intervention. Other items like wallpapers, installed apps, or Home Screen layouts are restored later through MDM after enrollment. Including a Wi-Fi payload is particularly critical for devices that do not have cellular connectivity.
What allows Apple devices to report state changes without constant polling by MDM?
Traditional MDM relies on server-initiated polling, where devices check in to see if new commands are available. Apple introduced Declarative Device Management (DDM) to make devices more autonomous and efficient. Apple Learning explains that with DDM, devices proactively report state changes such as compliance status, OS version, or configuration updates, without requiring the MDM to constantly poll. This reduces server load, improves responsiveness, and enhances real-time visibility for IT administrators. Activations and declarations define desired states, and the device itself ensures compliance, reporting back as necessary. Automated Device Enrollment and supervision status are part of setup and management, but they do not alter the communication model. Declarative device management fundamentally shifts MDM from reactive to proactive management.
Which type of network uses individual user credentials or device- and/or user-based certificates to control who or which devices can use the network?
WPA2 Enterprise networks utilize individual user credentials (e.g., username and password) or device- and/or user-based certificates for authentication, typically via protocols like EAP-TLS or PEAP, integrated with a RADIUS server. This provides granular control over network access, ideal for organizational settings. A provisioning network (option A) is a temporary network for device setup, not a security standard. WPA2 Personal (option B) uses a shared passphrase, lacking individual authentication. The Apple Platform Deployment Guide specifies WPA2 Enterprise for secure, user-specific network access in managed environments.
Which type of device supports Automated Device Enrollment?
Automated Device Enrollment (ADE), managed through Apple Business Manager (ABM) or Apple School Manager (ASM), is supported on iPads, iPhones, Macs, and Apple TVs purchased from Apple or authorized resellers. It enables automatic MDM enrollment and supervision during setup. Options A, B, and C are all correct, and D encompasses them, aligning with ADE's broad compatibility as per the Apple Platform Deployment Guide.
You use MDM to convert unmanaged apps to managed. Then you deploy an app to a supervised device that already has the app installed as unmanaged. What happens?
On supervised devices, conversion is seamless. The Mobile Device Management Protocol Reference states, 'On supervised devices, MDM can convert an unmanaged app to managed without user interaction when deploying the managed version.'
Mobile Device Management Protocol Reference, 'App Management' section.
iOS Deployment Reference, 'Managed Apps' section.
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